How To Get Computer Help - Windows Very Own In Built Help & Support

In Windows - You have a facility for help and assistance using your computer 24/7. Most people don't think of it or do not know it is even there. Its Windows own inbuilt 'Help & Support'.

The Help & Support section may assist you with the following

• User Guides
• Learning Center
• System Information
• Software, driver, and BIOS updates
• Troubleshooting tools and walk throughs
• Factory Settings & Recovery (if Windows came without a disc)
• Help with specific needs, tasks & information

For the purpose of this article we will consider use of the word 'Windows' as versions of Windows XP, Vista and Version 7.

User Guides within Windows provide information on learning about the basics of the version of Windows for your PC, how to optimize for the best performance & providing information on the best solutions for the most common problems.

Additional information may be provided for user guides on extra non Windows software that came installed as part of factory settings software when purchased.

There may also be guides on how to use features of windows via demos, detailed articles or tips outlining step by step functionality.

The learning center section of Windows Help provides tools and articles on learning computer basic information and general information on using computer hardware, software and the internet.

Each section provides a step by step overview to give you a better understanding of

• Computer hardware including peripherals such as scanners, web cameras, printers, external USB key and hard drives.
• Computer software including Windows and possibly the software that came with your initial computer purchase (see other documentation for other additional software purchased later)
• Computer security - for all types of security, computer itself, a computer network and the internet
• Computer maintenance - How to and when to use it.
  

System Information is an option within Help that can assist a computer technician to obtain accurate specific details of the hardware, windows and driver information of your computer. This information provides additional details to assist on zeroing in on the problem especially if hardware related. It also helps them to update the correct drivers for your hardware if that is what will provide a solution to a problem (broken or corrupted driver).

You can as with all version of the Help System, do a search just like using Google for help with keyword related information. Each help search provides a list of probable solutions to your help task. Typing in 'cd' will provide a list like;

Burn a CD or DVD
CD & DVD drives frequently asked questions
Start Windows from a CD
Format A CD or DVD
Copy a CD or DVD
Windows does not recognize my CD or DVD
Etc, Etc

Certain sections of the Help may ask you if you wish to obtain it from Microsoft's Online Help website. This is free and further expands with more detail on the help section you are referencing.

This extra and expanded information on the website provides an additional resource that is extremely detailed and you may consider bookmarking for future reference or to come back to read more than once (some articles are extremely long and may not be suitable to read in one sitting)

Since it is an integral part of Windows, check back often, it is choc full of resourceful information much more than just assisting users from getting out of a bind when problems arise. You may find information on utilizing parts or software of your computer you may not have realized you already have.

You may also get additional learning from reading the wealth of articles on particular parts of computer use, such as networking, computer security and learning the difference of troubleshooting for - is my computer issue a virus or a hardware problem?

Go on, have a look, bet you search for resolving problems on Google before you realized you can possibly use this as a first port of call for potentially solving computer issues.